What do we expect from you?
Before traveling
be well informed and prepare responsibly
PLAN YOUR TRIP
Research, when you are planning your trip, the characteristics of the destination you want to visit and take the necessary measures to have up to date all the documentation, travel insurance or medical controls that you may be asked for. In addition, follow the recommendations of local authorities and people at all times, especially in case of emergencies. Check the origin of the products you consume to avoid any risk, especially infectious or derived from allergic reactions or intolerances.
Encourage local development of the destination
by consuming local products and services
Consume local products
Support local entrepreneurship by consuming products or services that are produced in the destination and whose benefits are shared in a way that favours community groups. Also, buy only what you really need and buy at a fair price so as not to destabilise the local economy or the livelihoods of local business owners or employees.
Share and learn about your host community
respecting their values and traditions
Learn new customs
Research the cultural aspects of the destination you are visiting (customs, gastronomy, languages or dialects, traditions, heritage...). Get to know their social norms to avoid behaviour that may be offensive or humiliating to your host community. Likewise, set an example of tolerance by creating mutual learning opportunities with locals and other travellers.
Contributes to the conservation
protection and regeneration of the destination's ecosystems
Protect ecosystems
Enjoy only products, services and experiences that promote the sustainable use of the destination's aquatic and terrestrial resources, respecting the natural habitat of the fauna and flora, both native and foreign. Avoid any action that may cause harm to animals or the environment. Likewise, it adopts responsible behaviour by reducing the generation of waste and participates in the sanitation and cleaning programmes of the destination in order to preserve natural spaces and maintain biodiversity.
Values diversity and avoids any action
or practice that implies discrimination
Respect for diversity
It favours the elimination of barriers that limit the integration of people for reasons of gender, origin, religion, sexual orientation, economic situation or any other condition; avoiding sexist language, offensive comments or the use of labels that contribute to negatively stereotyping these groups. Likewise, it facilitates access and equal opportunities for those with different mobility and communication needs, respecting the spaces or services intended for their use.
Promotes decent and fair working conditions
THAT RESPECT WORKERS' RIGHTS
PROMOTES FAIR LABOR
Verify that the products, services or experiences you consume have been produced under decent and fair working conditions that integrate the local population or those at risk of social exclusion and avoid sexual or child exploitation, or unhealthy conditions, among others. Treat all workers with respect, both those of the destination's companies and those of your own community.
Consume responsibly and participate in the sustainable management
of resources while enjoying the experience
Minimise your impact and enjoy
Choose products, services or experiences that guarantee the intelligent and efficient management and use of water and energy resources, consuming those that have the least impact on the environment and can be recycled or reused. Avoid excessive or wasteful water consumption and opt, whenever possible, for transport with reduced or zero polluting emissions. Likewise, calculate your carbon footprint and offset it as far as possible.